If you’re having trouble logging into your account, don’t worry - in most cases, it’s easy to fix.
Follow these steps to regain access:
1. Double-check your login details
Make sure you’re entering the email and password you used when creating your Upcomers account.
Be careful to type them exactly as they appear, without extra spaces or capital letters in the wrong place.
If you recently requested a password reset, please use the new password you created after clicking the reset link in your email.
2. Reset your password
If you’ve forgotten your password or still can’t log in, you can reset it directly using the following link:
Enter the email address linked to your account, and within a few minutes you’ll receive an email with a link to create a new password.
If you don’t see the email, please check your Spam or Promotions folder.
3. Try a different browser or device
Sometimes login issues are caused by temporary connection or session problems.
Try accessing your account from a different browser or device, or restart the one you’re currently using.
4. Contact Support
If you still can’t access your account, please reach out to us.
You can email [email protected] or contact us directly through the live chat on our website.
Our team will be happy to assist you and, if needed, manually restore your account access.
Summary
Most login issues can be resolved by:
Resetting your password using “Forgot password”
Checking your email inbox (including spam)
Trying to log in again later or from another device
Contacting Support if the issue continues