Short Answer: If your funded or challenge account receives a reset due to a rule violation, all future payouts on that account are permanently limited to 50% of the approved payout amount. This applies per account, not per user. The limit is set at the time of reset and cannot be reversed.
What Is the Reset Penalty?
At Upcomers, we may offer an account reset instead of a full suspension when a rule violation occurs. A reset means your account is restored and you can continue trading, but it comes with a permanent condition: every future payout from that account will be capped at 50% of the approved amount.
This applies regardless of whether the violation happened during the challenge phase or the funded phase.
How It Works
When your account receives a reset due to a rule violation, a permanent flag is placed on that specific account. From that point forward, every payout request you submit on that account will be processed at 50% of the approved amount.
Example:
Scenario | Without Reset Penalty | With Reset Penalty |
Approved payout: $2,000 | You receive $2,000 | You receive $1,000 |
Approved payout: $5,000 | You receive $5,000 | You receive $2,500 |
Approved payout: $10,000 | You receive $10,000 | You receive $5,000 |
The remaining 50% is not stored, carried over, or paid out later. It is forfeited.
What If I Also Receive a Partial Payout?
If your payout is already subject to a partial approval (for example, 50% due to a separate compliance review), the reset penalty stacks on top of that.
Example:
Step | Calculation | Amount |
Original approved payout | $4,000 | $4,000 |
Partial approval (50%) | $4,000 x 50% | $2,000 |
Reset penalty applied (50%) | $2,000 x 50% | $1,000 |
You receive |
| $1,000 |
Key Details
Per account, not per user. The reset penalty applies only to the specific account that was reset. If you have other funded or challenge accounts in good standing, those are not affected.
Does This Apply to Declined Payouts?
Yes. If your payout request is declined due to a rule violation, the same 50% payout limit is applied to all future payouts on that account. A declined payout is treated the same way as an account reset for the purposes of this policy.
This means that if a compliance review identifies a violation during your payout request and the payout is declined, a permanent flag is placed on the account. From that point forward, every future approved payout on that account will be processed at 50%.
Applies to partial payouts due to violations. If your payout is partially approved (instead of fully approved) because of a rule or strategy violation, the 50% payout limit is permanently applied to that account. From that point forward, all future payouts on that account will be processed at 50% of the approved amount— the same as if the account had received a reset.
Permanent. Once the flag is set, it stays on the account for the lifetime of that account. There is no way to remove it.
All future payouts. It does not matter how many successful payouts you complete after the reset. Every single one will be at 50%.
Applies to all violation types. Whether the reset was caused by a drawdown breach, a trading rule violation, or any other rule infraction, the penalty is the same.
Why Does This Policy Exist?
A reset is already a significant accommodation. Instead of suspending your account permanently, we allow you to continue trading with the same capital. The 50% payout limit reflects the fact that a violation occurred and ensures that the reset is not treated as a free pass.
This policy helps us maintain fairness across all traders while still giving those who made a mistake the opportunity to keep trading.
Common Questions
Does this affect my other accounts? No. The penalty is tied to the specific account that received the reset. Your other accounts are not impacted.
Can I request a review or appeal? The reset penalty is applied automatically and is final. It is a condition of receiving the reset instead of a suspension.
What if I scale my account? Does the penalty carry over? Yes. If the account that received the reset qualifies for scaling, the 50% payout limit carries over to the scaled account.
Is there a limit to how many payouts I can make on a penalized account? No. You can continue requesting payouts as normal. Each one will simply be processed at 50%.
What happens if I get a second reset on the same account? A second violation on an account that already has the reset penalty will result in a permanent suspension of that account.
What if my payout is declined instead of my account being reset? A declined payout due to a rule violation carries the same consequence as an account reset. The 50% payout limit is permanently applied to that account from the moment the payout is declined. All future payouts on that account will be processed at 50% of the approved amount.
What if I receive a partial payout instead of a full payout due to a violation? A partial payout caused by a rule or strategy violation carries the same consequence as an account reset. The 50% payout limit is permanently applied to that account from the moment the partial payout is processed.