An account that sits idle for 14 calendar days with no trading is closed automatically. This keeps the platform free of dormant accounts.

Every account is covered. Challenge and funded accounts follow the same 14-day window. It cannot be customized or extended, and there are no fees attached to it.

The clock starts at purchase. The window begins the moment you buy the account, even before your first trade, and it resets every time you close a trade.

Activity means closing a trade on the account. One closed trade inside the window resets the clock. Opening the platform, watching charts, or leaving a pending order resting does not count. The trade has to be executed and closed.

The counter measures the gap between closed trades. Each closed trade resets it to zero, and the next window starts from your most recent trade. Days are counted as calendar days, including weekends and holidays, not just trading days.

Example. Close a trade on the 1st and your account is safe until the 15th. Close another on the 10th and the clock resets, so you are safe until the 24th. If you never trade again after the 1st, the account is closed once the 14-day window runs out.

You get a warning first. We send an email 7 days before an account is set to expire, so you have time to place a trade and keep it open.

Trade inside every window. One closed trade in any 14-day window keeps the account open.

Trade before you step away. Heading out for travel or a break? Close a trade first so the clock starts fresh.

Do not rely on logging in. A login on its own does not reset the counter.

If you trade regularly you will never come close to the limit. The policy only affects accounts left completely untouched for the full window.

Once the window runs out, the system marks the account as failed and closes it. Any progress toward your profit target and any unrealized profit is forfeited. An inactivity closure is automatic and cannot be appealed.

A closed account cannot be reactivated or reinstated. Once it is closed for inactivity, it is closed for good. To trade again, you start a new account.

Rule: letting a 14-day window pass with no trading closes the account automatically.

Applies to: challenge and funded accounts.

Resets the clock: closing a trade. Logging in or a resting pending order does not.

Warning: an email lands 7 days before expiry.

Avoid it: close at least one trade inside every window.

Not sure if your account is still active? Start a chat from the help center and we will check it for you.