Sign in to the Upcomers dashboard and open the trading account you want to use. Its account details contain the platform access instructions and any credentials needed for that account.
How to access your account
Sign in at app.upcomers.com using your Upcomers account email.
Open the account for the correct product and current phase.
Use the platform link or copy the login details shown for that account. Match the server or environment in its instructions.
Open your trading platform and confirm that the correct account is selected.
Are my dashboard and trading passwords the same?
Do not assume they are. Your Upcomers dashboard login and your trading-platform access are separate. Follow the instructions for the selected account rather than entering your dashboard password into every platform.
Use the platform guides for MT5, TradeLocker, cTrader, Match Trader, Futures and Perpetuals. If you cannot sign in to the dashboard itself, see dashboard login help.
I paid, but my account or credentials are missing
Check your payment confirmation and the email used at checkout, then refresh the dashboard. If checkout and dashboard registration used different emails, tell support so we can locate the order.
For MT5 and TradeLocker, credentials typically appear within 2 to 5 minutes after purchase. If you have moved to a new phase, follow that platform’s activation instructions; do not assume the old account details apply.
Still unable to log in?
Check the platform, server and credentials shown for your current account. Contact support with your Account ID or order reference, platform name and a screenshot of the error. Do not send passwords or authentication codes.
Still need help?
Contact us in chat or email [email protected].