# Upcomers Help Center

> Frequently asked questions from Upcomers support team

## Starting out with Upcomers

- [What is a proprietary trading firm?](https://help.upcomers.com/en/articles/8493625-what-is-a-proprietary-trading-firm.md): Everything you need to know about prop trading and how it can change your trading career.
- [How Do I Get Started?](https://help.upcomers.com/en/articles/8493644-how-do-i-get-started.md): From signup to your first trade in under 5 minutes.
- [What is Upcomers?](https://help.upcomers.com/en/articles/8491117-what-is-upcomers.md): The prop firm built for traders who want capital, freedom, and a fair deal.
- [BOGO90 — 90% Off + Free Second Account](https://help.upcomers.com/en/articles/16246120-bogo90-90-off-free-second-account.md)
- [Where are you located?](https://help.upcomers.com/en/articles/8493697-where-are-you-located.md): Real offices, real people, real company.
- [Do you use in-house technology?](https://help.upcomers.com/en/articles/9521427-do-you-use-in-house-technology.md): Yes. We build our own software. Here's why that matters for you.
- [Why should I join Upcomers?](https://help.upcomers.com/en/articles/8493659-why-should-i-join-upcomers.md): Because you have the skill. You just need the capital.
- [Phone Support – Call Us 24/7](https://help.upcomers.com/en/articles/13700765-phone-support-call-us-24-7.md): Our phone support is available 24/7 – we're just a phone call away.
- [SPRING FRIDAY - 90% Off Everything + Free Second Account](https://help.upcomers.com/en/articles/15095378-spring-friday-90-off-everything-free-second-account.md): The biggest discount we've ever run. One day. One chance.
- [Who Can Join Upcomers?](https://help.upcomers.com/en/articles/8493653-who-can-join-upcomers.md): Anyone with skill and discipline. That's it.
- [Is KYC Verification Required?](https://help.upcomers.com/en/articles/8493722-is-kyc-verification-required.md): Yes, but only when you're ready to get funded. Here's how it works.

## Upcomers Affiliate 

- [How the Upcomers Affiliate Program works](https://help.upcomers.com/en/articles/14663473-how-the-upcomers-affiliate-program-works.md): 50% on the first purchase. Three-level network. Bonuses up to $50,000.This isn't a referral program. This is a business.
- [How affiliate payouts work](https://help.upcomers.com/en/articles/14665085-how-affiliate-payouts-work.md): When and how you get paid for your affiliate commissions.
- [How the affiliate network works](https://help.upcomers.com/en/articles/14666063-how-the-affiliate-network-works.md): Building your network, L1, L2, L3, and how bonuses flow up.
- [Affiliate Program FAQ](https://help.upcomers.com/en/articles/14666108-affiliate-program-faq.md): The questions you have. The answers most programs won't give you.
- [How to sign up as an Upcomers affiliate](https://help.upcomers.com/en/articles/16295188-how-to-sign-up-as-an-upcomers-affiliate.md): Five steps to join the Upcomers Affiliate Program: account, KYC, Affiliate Portal, referral code, sharing.

## For Beginners

- [What Is Leverage?](https://help.upcomers.com/en/articles/12670231-what-is-leverage.md)
- [What Is the Risk-to-Reward Ratio \(R:R\)?](https://help.upcomers.com/en/articles/12670263-what-is-the-risk-to-reward-ratio-r-r.md)
- [Balance and Equity Difference](https://help.upcomers.com/en/articles/12670286-balance-and-equity-difference.md)
- [Stop Loss and Take Profit](https://help.upcomers.com/en/articles/12670299-stop-loss-and-take-profit.md)
- [What Is Spread?](https://help.upcomers.com/en/articles/12670321-what-is-spread.md)
- [What is Dynamic Risk Shield™?](https://help.upcomers.com/en/articles/12639372-what-is-dynamic-risk-shield.md)
- [What is Daily Drawdown?](https://help.upcomers.com/en/articles/12639478-what-is-daily-drawdown.md)
- [What is 3% Rule?](https://help.upcomers.com/en/articles/12639700-what-is-3-rule.md)
- [Tick Scalping](https://help.upcomers.com/en/articles/12640252-tick-scalping.md)
- [One Sided Bets](https://help.upcomers.com/en/articles/12640311-one-sided-bets.md)
- [Hedging & Group Hedging Across Various Accounts](https://help.upcomers.com/en/articles/12640322-hedging-group-hedging-across-various-accounts.md)
- [Copy Trading](https://help.upcomers.com/en/articles/12640343-copy-trading.md)
- [Automated Bots and Emulators](https://help.upcomers.com/en/articles/12640358-automated-bots-and-emulators.md)
- [Hyperactivity](https://help.upcomers.com/en/articles/12640380-hyperactivity.md)
- [High Frequency Trading \(HFT\)](https://help.upcomers.com/en/articles/12647557-high-frequency-trading-hft.md)
- [Quick Strike Method](https://help.upcomers.com/en/articles/12647572-quick-strike-method.md)
- [Latency Trading](https://help.upcomers.com/en/articles/12647638-latency-trading.md)
- ["Pass you challenge" services](https://help.upcomers.com/en/articles/12647644-pass-you-challenge-services.md)
- [Arbitrage Trading](https://help.upcomers.com/en/articles/12647659-arbitrage-trading.md)
- [Grid Trading](https://help.upcomers.com/en/articles/12647670-grid-trading.md)
- [Account Sharing](https://help.upcomers.com/en/articles/12647699-account-sharing.md)
- [Martingale Trading](https://help.upcomers.com/en/articles/12647719-martingale-trading.md)
- [Prohibition of Unfair Advantage through Platform or Data Freezing Due to Demo Server Errors](https://help.upcomers.com/en/articles/12647969-prohibition-of-unfair-advantage-through-platform-or-data-freezing-due-to-demo-server-errors.md)
- [All or Nothing Trading](https://help.upcomers.com/en/articles/13193569-all-or-nothing-trading.md)

## Frequently Asked

- [How does the 15% Profit Share from the Challenge Phase work?](https://help.upcomers.com/en/articles/11331269-how-does-the-15-profit-share-from-the-challenge-phase-work.md)
- [Why can't I purchase Thunderbolt Legacy or Astral Legacy right now?](https://help.upcomers.com/en/articles/15561648-why-can-t-i-purchase-thunderbolt-legacy-or-astral-legacy-right-now.md)
- [Scaling Plan](https://help.upcomers.com/en/articles/12655461-scaling-plan.md): Turn your funded account into a $4,000,000 trading operation. No new challenges required.
- [Using VPN / VPS](https://help.upcomers.com/en/articles/12657600-using-vpn-vps.md)
- [Best Day Rule](https://help.upcomers.com/en/articles/12657611-best-day-rule.md)
- [What Are the Differences Between Upcomers Programs?](https://help.upcomers.com/en/articles/12657643-what-are-the-differences-between-upcomers-programs.md): 12 programs. One philosophy: give traders better conditions than anyone else on the market. Here's every rule, every number, every difference, side by side.
- [How to Sign the Upcomers Agreement](https://help.upcomers.com/en/articles/12657661-how-to-sign-the-upcomers-agreement.md)
- [Login Issues](https://help.upcomers.com/en/articles/12741438-login-issues.md)
- [Dashboard Not Updating](https://help.upcomers.com/en/articles/12811412-dashboard-not-updating.md)
- [Why did my balance reset after I passed Phase 1 or the Challenge?](https://help.upcomers.com/en/articles/13146341-why-did-my-balance-reset-after-i-passed-phase-1-or-the-challenge.md)
- [MT5 Service Disruption - January 20, 2026](https://help.upcomers.com/en/articles/13436122-mt5-service-disruption-january-20-2026.md): Status: Resolved | Last Updated: January 21, 2026 at 10:00 CET
- [Turbo Challenge – What Happens After You Pass?](https://help.upcomers.com/en/articles/13913116-turbo-challenge-what-happens-after-you-pass.md)
- [Which Instant Funding Program Should I Choose?](https://help.upcomers.com/en/articles/14468853-which-instant-funding-program-should-i-choose.md)
- [What Is the Upcomers Discord Community?](https://help.upcomers.com/en/articles/14469708-what-is-the-upcomers-discord-community.md)
- [What are the best practices for ensuring successful KYC verification?](https://help.upcomers.com/en/articles/15324375-what-are-the-best-practices-for-ensuring-successful-kyc-verification.md)
- [Trading Schedule Changes: August 2026](https://help.upcomers.com/en/articles/15337686-trading-schedule-changes-august-2026.md)
- [Best Day Rule - The Complete Guide](https://help.upcomers.com/en/articles/15345009-best-day-rule-the-complete-guide.md)
- [Best Trade Rule](https://help.upcomers.com/en/articles/15361273-best-trade-rule.md): How the Best Trade Rule works on Supernova, Hypernova, and Ultranova: the cap on how much of your total profit can come from a single trade, explained with a simple formula, a quick self-check, and...
- [Crypto Payout Fee](https://help.upcomers.com/en/articles/15443195-crypto-payout-fee.md): If more than 50% of your orders were paid with crypto, your crypto payouts drop to the bank rate of $19.90 + 2.49%. No 30% applied. Built to be fair, not complicated.
- [Why are some symbols currently limited to closing only?](https://help.upcomers.com/en/articles/15481792-why-are-some-symbols-currently-limited-to-closing-only.md)

## General rules

- [How can I calculate the daily drawdown?](https://help.upcomers.com/en/articles/8496661-how-can-i-calculate-the-daily-drawdown.md)
- [Account Analytics Dashboard Explained](https://help.upcomers.com/en/articles/15691449-account-analytics-dashboard-explained.md): What every card in the Analytics tab measures and how it's calculated.
- [How does a drawdown limit work?](https://help.upcomers.com/en/articles/8496666-how-does-a-drawdown-limit-work.md)
- [Profit Target and it's calculation](https://help.upcomers.com/en/articles/9063947-profit-target-and-it-s-calculation.md)
- [What Trading Strategies are prohibited at Upcomers?](https://help.upcomers.com/en/articles/8703143-what-trading-strategies-are-prohibited-at-upcomers.md)
- [Can I hold my trades overnight?](https://help.upcomers.com/en/articles/8496693-can-i-hold-my-trades-overnight.md)
- [Can I hold my trades over the weekend?](https://help.upcomers.com/en/articles/8496907-can-i-hold-my-trades-over-the-weekend.md)
- [What happens if I violate a rule?](https://help.upcomers.com/en/articles/8491130-what-happens-if-i-violate-a-rule.md)
- [Can I trade in a team?](https://help.upcomers.com/en/articles/8494306-can-i-trade-in-a-team.md)
- [Is VPN usage allowed?](https://help.upcomers.com/en/articles/9075659-is-vpn-usage-allowed.md)
- [Can I modify my passwords during a challenge?](https://help.upcomers.com/en/articles/9075697-can-i-modify-my-passwords-during-a-challenge.md)
- [Can I trade based on someone else Signals?](https://help.upcomers.com/en/articles/8496699-can-i-trade-based-on-someone-else-signals.md)
- [Can I trade during the news events?](https://help.upcomers.com/en/articles/12072825-can-i-trade-during-the-news-events.md)
- [What is maximum lot size?](https://help.upcomers.com/en/articles/9521943-what-is-maximum-lot-size.md)
- [How many accounts can I have with Upcomers?](https://help.upcomers.com/en/articles/8556249-how-many-accounts-can-i-have-with-upcomers.md)
- [Can I share my password and account access with anyone else?](https://help.upcomers.com/en/articles/9063978-can-i-share-my-password-and-account-access-with-anyone-else.md)
- [Certificates](https://help.upcomers.com/en/articles/9071259-certificates.md)
- [How to secure your account](https://help.upcomers.com/en/articles/9521497-how-to-secure-your-account.md)
- [What leverage do you offer?](https://help.upcomers.com/en/articles/9805040-what-leverage-do-you-offer.md)
- [Are Expert Advisors \(EAs\), trading bots and automated strategies allowed?](https://help.upcomers.com/en/articles/11704867-are-expert-advisors-eas-trading-bots-and-automated-strategies-allowed.md)
- [What's the period of inactivity?](https://help.upcomers.com/en/articles/8496890-what-s-the-period-of-inactivity.md)
- [Where can I track my trades, account stats and history?](https://help.upcomers.com/en/articles/8497091-where-can-i-track-my-trades-account-stats-and-history.md)
- [Should I Use a Stop-Loss?](https://help.upcomers.com/en/articles/9064040-should-i-use-a-stop-loss.md)
- [What is Slippage?](https://help.upcomers.com/en/articles/9064022-what-is-slippage.md)
- [Can I use indicators?](https://help.upcomers.com/en/articles/8497087-can-i-use-indicators.md)
- [KYC Verification Rules and Prohibited Actions](https://help.upcomers.com/en/articles/12533778-kyc-verification-rules-and-prohibited-actions.md)
- [One Person, One Account Policy](https://help.upcomers.com/en/articles/13856518-one-person-one-account-policy.md)

## Evaluation process

- [How much time does it take to become Upcomers funded trader?](https://help.upcomers.com/en/articles/8491127-how-much-time-does-it-take-to-become-upcomers-funded-trader.md)
- [How can I become funded trader?](https://help.upcomers.com/en/articles/8493800-how-can-i-become-funded-trader.md)
- [What capital will I trade with when I buy a challenge?](https://help.upcomers.com/en/articles/9059273-what-capital-will-i-trade-with-when-i-buy-a-challenge.md)
- [What does it mean when an account is worth $100,000?](https://help.upcomers.com/en/articles/9059590-what-does-it-mean-when-an-account-is-worth-100-000.md)
- [What if I don't start trading? Can I get a refund?](https://help.upcomers.com/en/articles/9059785-what-if-i-don-t-start-trading-can-i-get-a-refund.md): If you purchased a challenge and haven't started trading yet, you may be eligible for a full refund. Here's everything you need to know.
- [What Capital Can I Get as an Upcomers Trader?](https://help.upcomers.com/en/articles/8493842-what-capital-can-i-get-as-an-upcomers-trader.md): Start with up to $1,500,000. Grow to $4,000,000 through consistent performance.
- [I passed the challenge. What's next?](https://help.upcomers.com/en/articles/8493861-i-passed-the-challenge-what-s-next.md): Challenge Completed - What Happens Next?
- [Do you offer a trial?](https://help.upcomers.com/en/articles/10079048-do-you-offer-a-trial.md): Yes. Test everything for free before you commit a single dollar.
- [Ash - Half Step Challenge](https://help.upcomers.com/en/articles/12982384-ash-half-step-challenge.md): The easiest path to a funded account. Designed to be completed in just 24 hours, but with unlimited time to prove yourself.
- [Ash Turbo - Half step challenge](https://help.upcomers.com/en/articles/13051741-ash-turbo-half-step-challenge.md): The same 2% target as Ash, but with a 30-day structure and pay-half-now model.
- [Thunderbolt Challenge \(CFD\) Complete Rules & Overview](https://help.upcomers.com/en/articles/12983894-thunderbolt-challenge-cfd-complete-rules-overview.md): The most competitive 1-Step evaluation on the planet. Built for traders, not against them.
- [Thunderbolt Turbo 1-Phase challenge](https://help.upcomers.com/en/articles/12749721-thunderbolt-turbo-1-phase-challenge.md): The fastest 1-phase evaluation we offer. Pay half now, half when you pass.
- [Thunderbolt Legacy \(CFD\) Complete Rules and Overview](https://help.upcomers.com/en/articles/12585724-thunderbolt-legacy-cfd-complete-rules-and-overview.md): A simple 1-step evaluation with a static risk model
- [Phoenix Challenge Complete Rules & Overview](https://help.upcomers.com/en/articles/12983068-phoenix-challenge-complete-rules-overview.md): The \#1 Two-Step Challenge on the Planet
- [Phoenix Legacy Complete Rules and Overview](https://help.upcomers.com/en/articles/12586881-phoenix-legacy-complete-rules-and-overview.md): A clear 2-step evaluation with Dynamic Risk Shield™ across all phases
- [Astral Challenge Complete Rules & Overview](https://help.upcomers.com/en/articles/12982523-astral-challenge-complete-rules-overview.md): Three small steps to a funded account.
- [Astral Legacy Challenge Complete Rules & Overview](https://help.upcomers.com/en/articles/12587561-astral-legacy-challenge-complete-rules-overview.md): A structured 3-step evaluation with static risk limits
- [Obsidian Challenge Complete Rules & Overview](https://help.upcomers.com/en/articles/12982932-obsidian-challenge-complete-rules-overview.md): The World's First 4-Phase Challenge
- [Eon Challenge Complete Rules & Overview](https://help.upcomers.com/en/articles/12982715-eon-challenge-complete-rules-overview.md): The Cheapest Path to Funding on the Prop Firm Market
- [VANGUARD \(CFD\) - Instant Funding Program](https://help.upcomers.com/en/articles/12959391-vanguard-cfd-instant-funding-program.md)
- [Breakout Control](https://help.upcomers.com/en/articles/12889374-breakout-control.md): Full Explanation & FAQ
- [SUPERNOVA – 24-Hour Instant Funding](https://help.upcomers.com/en/articles/13649236-supernova-24-hour-instant-funding.md): One day. One account. Up to 100% of your profits, depending on the profit split selected at checkout.
- [Upcomers Oracle – Low-Cost Instant Funding](https://help.upcomers.com/en/articles/13649871-upcomers-oracle-low-cost-instant-funding.md): The most accessible path to funded trading. No evaluation. No profit target. Up to 100% profit split.
- [Breakout Rebirth](https://help.upcomers.com/en/articles/13915463-breakout-rebirth.md): Full Explanation & FAQ
- [HYPERNOVA – 4-Hour Instant Funding](https://help.upcomers.com/en/articles/14320394-hypernova-4-hour-instant-funding.md): Four hours. One account. Up to 100% of your profits, depending on the profit split selected at checkout.
- [Ignite Challenge Complete Rules & Overview](https://help.upcomers.com/en/articles/14688129-ignite-challenge-complete-rules-overview.md): A 1-Step evaluation built on simplicity. Static drawdown. Limited batch. No restock.
- [Ember Instant Funding Complete Rules & Overview](https://help.upcomers.com/en/articles/14688196-ember-instant-funding-complete-rules-overview.md): The only Upcomers account without a daily drawdown. Limited Drop. No restock.
- [Surge Challenge Complete Rules & Overview](https://help.upcomers.com/en/articles/14688255-surge-challenge-complete-rules-overview.md): A 2-Step evaluation. Static drawdown from start to payout. Limited Drop. No restock.
- [Ultranova – 1-Hour Instant Funding](https://help.upcomers.com/en/articles/15358442-ultranova-1-hour-instant-funding.md): One hour. One account. Up to 100% of your profits, depending on the profit split selected at checkout.
- [Ignite Turbo - 1-Phase Challenge](https://help.upcomers.com/en/articles/16188594-ignite-turbo-1-phase-challenge.md): Complete a 4% profit target within a fast, structured 30-day evaluation.

## Upcomers trader

- [What is the legal connection between trader and Upcomers when I got funded?](https://help.upcomers.com/en/articles/8491131-what-is-the-legal-connection-between-trader-and-upcomers-when-i-got-funded.md)
- [What's next after I complete the challenge and how long does it take to get a funded account?](https://help.upcomers.com/en/articles/9064105-what-s-next-after-i-complete-the-challenge-and-how-long-does-it-take-to-get-a-funded-account.md)
- [Is the funded account live or demo?](https://help.upcomers.com/en/articles/8496705-is-the-funded-account-live-or-demo.md)
- [What does the Scaling plan mean?](https://help.upcomers.com/en/articles/9070768-what-does-the-scaling-plan-mean.md): Grow your funded account from your starting balance up to $4,000,000 – without passing a new challenge.
- [Rules on Responsible Risk Management](https://help.upcomers.com/en/articles/11484528-rules-on-responsible-risk-management.md)

## About Payouts

- [What is a Payout?](https://help.upcomers.com/en/articles/12639806-what-is-a-payout.md): Learn what payouts represent at Upcomers.
- [Your payout name must match your bank account](https://help.upcomers.com/en/articles/15702520-your-payout-name-must-match-your-bank-account.md): Before requesting a payout, make sure the name on your Upcomers account matches the name on your bank account. Mismatched details can delay or prevent your payout.
- [Minimum Payout Amount](https://help.upcomers.com/en/articles/15956295-minimum-payout-amount.md): The minimum amount you can withdraw in a single payout request.
- [Payout Structure \(CFD\)](https://help.upcomers.com/en/articles/12688538-payout-structure-cfd.md)
- [Eligibility for Payout \(CFD\)](https://help.upcomers.com/en/articles/12639949-eligibility-for-payout-cfd.md): What you need before requesting a payout from your funded account.
- [Payout Methods](https://help.upcomers.com/en/articles/12640111-payout-methods.md): Explore all available payout options, including standard bank transfers and fast cryptocurrency payments.
- [Processing Time and Confirmation](https://help.upcomers.com/en/articles/12640128-processing-time-and-confirmation.md)
- [Profit split](https://help.upcomers.com/en/articles/12640136-profit-split.md): Keep up to 100% of everything you earn, depending on the profit split selected at checkout. Here’s how it works.
- [Certificates and Recognition](https://help.upcomers.com/en/articles/12640145-certificates-and-recognition.md): Discover how Upcomers celebrates your achievements with payout certificates
- [200% Challenge Fee Refund](https://help.upcomers.com/en/articles/12640155-200-challenge-fee-refund.md)
- [Taxes and Legal Responsibility](https://help.upcomers.com/en/articles/12640162-taxes-and-legal-responsibility.md): Understand your responsibility for managing taxes
- [Payout Processing Fees](https://help.upcomers.com/en/articles/13003104-payout-processing-fees.md): At Upcomers, we want to be completely transparent about how payouts work and why fees exist.
- [Why is my account paused after requesting a withdrawal?](https://help.upcomers.com/en/articles/13449198-why-is-my-account-paused-after-requesting-a-withdrawal.md): Your account is temporarily paused while our Risk team reviews your withdrawal request. This is standard procedure.
- [Account Reset Penalty: 50% Payout Limit](https://help.upcomers.com/en/articles/13672653-account-reset-penalty-50-payout-limit.md)
- [Payout Segments and the 1% Minimum Profit Rule](https://help.upcomers.com/en/articles/13672669-payout-segments-and-the-1-minimum-profit-rule.md)

## Orders/billings

- [How to buy Upcomers account? Which payment methods are accepted?](https://help.upcomers.com/en/articles/8497114-how-to-buy-upcomers-account-which-payment-methods-are-accepted.md)
- [What is KYC?](https://help.upcomers.com/en/articles/9064116-what-is-kyc.md)
- [What documents will I need for KYC?](https://help.upcomers.com/en/articles/9070694-what-documents-will-i-need-for-kyc.md)
- [Are there any prohibited countries?](https://help.upcomers.com/en/articles/8703655-are-there-any-prohibited-countries.md)
- [Do I need to tax my income?](https://help.upcomers.com/en/articles/9070701-do-i-need-to-tax-my-income.md)
- [Is the evaluation fee refundable?](https://help.upcomers.com/en/articles/8497121-is-the-evaluation-fee-refundable.md)
- [Are there any hidden charges or additional fees?](https://help.upcomers.com/en/articles/8497129-are-there-any-hidden-charges-or-additional-fees.md)
- [Which payment methods do you accept?](https://help.upcomers.com/en/articles/8491138-which-payment-methods-do-you-accept.md)

## Platforms

- [Platforms](https://help.upcomers.com/en/articles/12752448-platforms.md): Available Trading Platforms at Upcomers
- [What instruments can I trade?](https://help.upcomers.com/en/articles/8496680-what-instruments-can-i-trade.md): Access 1,300+ instruments across three platforms: TradeLocker, Bybit, and MT5.
- [Commissions on our platforms](https://help.upcomers.com/en/articles/10078858-commissions-on-our-platforms.md)
- [Match Trader - Platform Overview, Login & Troubleshooting](https://help.upcomers.com/en/articles/14663394-match-trader-platform-overview-login-troubleshooting.md): Your platform. Modern architecture. Built for prop trading.
- [TradeLocker overview](https://help.upcomers.com/en/articles/9419073-tradelocker-overview.md)
- [Tradelocker Login Guide](https://help.upcomers.com/en/articles/11832307-tradelocker-login-guide.md): TradeLocker Access Troubleshooting \(Credentials, Login, Errors\)
- [cTrader - Platform Overview, Login & Troubleshooting](https://help.upcomers.com/en/articles/15052638-ctrader-platform-overview-login-troubleshooting.md): Your platform. Built different. One login for everything.
- [cTrader - Trading Features You Should Know](https://help.upcomers.com/en/articles/15052669-ctrader-trading-features-you-should-know.md): The platform that gives you more.
- [MetaTrader 5 \(MT5\) - Download, Setup & Troubleshooting](https://help.upcomers.com/en/articles/12762068-metatrader-5-mt5-download-setup-troubleshooting.md): Your trading platform. Our infrastructure. Zero compromises.
- [Check Our Trading Conditions Before You Buy](https://help.upcomers.com/en/articles/14594653-check-our-trading-conditions-before-you-buy.md): Free read-only MT5 access. No signup. No payment. Just the truth.
- [How to create an account and connect an API key?](https://help.upcomers.com/en/articles/12176491-how-to-create-an-account-and-connect-an-api-key.md)
- [Which countries are supported on Bybit?](https://help.upcomers.com/en/articles/12176501-which-countries-are-supported-on-bybit.md)
- [What are the trading fees?](https://help.upcomers.com/en/articles/12176507-what-are-the-trading-fees.md)
- [Important information about API keys](https://help.upcomers.com/en/articles/12176503-important-information-about-api-keys.md)
- [What is the available leverage?](https://help.upcomers.com/en/articles/12176508-what-is-the-available-leverage.md)
- [Who can use Bybit with Upcomers?](https://help.upcomers.com/en/articles/12176512-who-can-use-bybit-with-upcomers.md)
- [Unrealistic execution & slippage on Bybit](https://help.upcomers.com/en/articles/12176517-unrealistic-execution-slippage-on-bybit.md)
- [Is KYC required on Bybit?](https://help.upcomers.com/en/articles/12176514-is-kyc-required-on-bybit.md)
- [Low-cap altcoin exposure rules on Bybit](https://help.upcomers.com/en/articles/12176520-low-cap-altcoin-exposure-rules-on-bybit.md)
- [Can I use portfolio margin mode on Bybit with Upcomers?](https://help.upcomers.com/en/articles/12176525-can-i-use-portfolio-margin-mode-on-bybit-with-upcomers.md)
- [Prohibited actions on Bybit challenges with Upcomers](https://help.upcomers.com/en/articles/12176527-prohibited-actions-on-bybit-challenges-with-upcomers.md)
- [Bybit API connection – troubleshooting for Upcomers](https://help.upcomers.com/en/articles/12176521-bybit-api-connection-troubleshooting-for-upcomers.md)
- [Allowed and prohibited trading instruments](https://help.upcomers.com/en/articles/12176531-allowed-and-prohibited-trading-instruments.md)

## Getting started with Futures

- [How to choose your futures program](https://help.upcomers.com/en/articles/15729207-how-to-choose-your-futures-program.md)
- [Position sizing on futures](https://help.upcomers.com/en/articles/15752962-position-sizing-on-futures.md)
- [Do the general Upcomers rules apply to futures? \(accounts, KYC, payments, security\)](https://help.upcomers.com/en/articles/15752966-do-the-general-upcomers-rules-apply-to-futures-accounts-kyc-payments-security.md)
- [What are Upcomers Futures?](https://help.upcomers.com/en/articles/15012955-what-are-upcomers-futures.md): The world’s biggest markets. Up to 100% to you, depending on the profit split selected at checkout.
- [Mini vs micro contracts](https://help.upcomers.com/en/articles/15013172-mini-vs-micro-contracts.md): Same markets. Different size. Choose what fits your account.
- [Tick size and tick value explained](https://help.upcomers.com/en/articles/15014132-tick-size-and-tick-value-explained.md): The two numbers behind every futures trade.
- [How to calculate P&L on futures](https://help.upcomers.com/en/articles/15015060-how-to-calculate-p-l-on-futures.md): One formula. Every trade. Every market.
- [Contract expirations and rollovers](https://help.upcomers.com/en/articles/15015149-contract-expirations-and-rollovers.md): Futures contracts have a shelf life. Here's how to manage it.

## Upcomers X

- [How to log in to Upcomers X](https://help.upcomers.com/en/articles/15026784-how-to-log-in-to-upcomers-x.md): Get into your account in under a minute.
- [Getting started on Upcomers X: account setup and onboarding](https://help.upcomers.com/en/articles/15729210-getting-started-on-upcomers-x-account-setup-and-onboarding.md)
- [Upcomers X onboarding: the CME market data agreement \(dxFeed\)](https://help.upcomers.com/en/articles/15731103-upcomers-x-onboarding-the-cme-market-data-agreement-dxfeed.md)
- [Tracking your trades, stats, and history on futures](https://help.upcomers.com/en/articles/15752965-tracking-your-trades-stats-and-history-on-futures.md)
- [How to place a trade in Upcomers X](https://help.upcomers.com/en/articles/15026878-how-to-place-a-trade-in-upcomers-x.md): From order ticket to filled in under 10 seconds.
- [Order types in Upcomers X](https://help.upcomers.com/en/articles/15026900-order-types-in-upcomers-x.md): Five tools. Each has a job. Use the right one.
- [Reading the DOM \(Depth of Market\)](https://help.upcomers.com/en/articles/15027153-reading-the-dom-depth-of-market.md): The single most important panel in futures trading.
- [Upcomers X troubleshooting](https://help.upcomers.com/en/articles/15027472-upcomers-x-troubleshooting.md): When something goes wrong, this is your first stop.
- [Price alerts in Upcomers X](https://help.upcomers.com/en/articles/15027517-price-alerts-in-upcomers-x.md): Set it. Forget it. Get notified the moment your level breaks.
- [Upcomers X overview](https://help.upcomers.com/en/articles/9311123-upcomers-x-overview.md)

## Futures programs 

- [Upcomers Futures programs overview](https://help.upcomers.com/en/articles/15729211-upcomers-futures-programs-overview.md)
- [Thunderbolt Classic Futures complete rules and overview](https://help.upcomers.com/en/articles/15729212-thunderbolt-classic-futures-complete-rules-and-overview.md)
- [Thunderbolt Legacy Futures complete rules and overview](https://help.upcomers.com/en/articles/15729213-thunderbolt-legacy-futures-complete-rules-and-overview.md)
- [Vanguard Futures \(Instant Funding\) complete rules and overview](https://help.upcomers.com/en/articles/15729214-vanguard-futures-instant-funding-complete-rules-and-overview.md)

## Futures trading rules

- [Allowed instruments and exchanges](https://help.upcomers.com/en/articles/15729215-allowed-instruments-and-exchanges.md)
- [Contract limits explained](https://help.upcomers.com/en/articles/15729216-contract-limits-explained.md)
- [Daily drawdown and the 5 PM ET reset](https://help.upcomers.com/en/articles/15729217-daily-drawdown-and-the-5-pm-et-reset.md)
- [Trailing drawdown \(Dynamic Risk Shield\) on futures](https://help.upcomers.com/en/articles/15729218-trailing-drawdown-dynamic-risk-shield-on-futures.md)
- [Max single trade loss](https://help.upcomers.com/en/articles/15729220-max-single-trade-loss.md)
- [Best Day Rule on futures](https://help.upcomers.com/en/articles/15729221-best-day-rule-on-futures.md)
- [Trading hours and Globex sessions](https://help.upcomers.com/en/articles/15729222-trading-hours-and-globex-sessions.md)
- [Inactivity policy](https://help.upcomers.com/en/articles/15729223-inactivity-policy.md)
- [Prohibited strategies](https://help.upcomers.com/en/articles/15729224-prohibited-strategies.md)
- [News trading on futures](https://help.upcomers.com/en/articles/15729227-news-trading-on-futures.md)
- [CME price limits awareness](https://help.upcomers.com/en/articles/15729228-cme-price-limits-awareness.md)
- [Soft breach vs hard breach](https://help.upcomers.com/en/articles/15729229-soft-breach-vs-hard-breach.md)
- [Leverage and margin on futures](https://help.upcomers.com/en/articles/15752959-leverage-and-margin-on-futures.md)
- [Slippage on futures](https://help.upcomers.com/en/articles/15752963-slippage-on-futures.md)
- [Should I use a stop loss on futures?](https://help.upcomers.com/en/articles/15752964-should-i-use-a-stop-loss-on-futures.md)

## Futures payouts

- [Futures payout conditions](https://help.upcomers.com/en/articles/15729230-futures-payout-conditions.md)
- [How to request a futures payout](https://help.upcomers.com/en/articles/15729231-how-to-request-a-futures-payout.md)
- [Progressive capital access: the cap structure](https://help.upcomers.com/en/articles/15729232-progressive-capital-access-the-cap-structure.md)
- [Vanguard first payout exception](https://help.upcomers.com/en/articles/15729233-vanguard-first-payout-exception.md)
- [Sim-funded vs live-routed explained](https://help.upcomers.com/en/articles/15729234-sim-funded-vs-live-routed-explained.md)
- [Futures payout structure \(payout caps by account size\)](https://help.upcomers.com/en/articles/15750156-futures-payout-structure-payout-caps-by-account-size.md)

## Prediction Markets

- [Prediction Markets Are Coming to Upcomers](https://help.upcomers.com/en/articles/15772899-prediction-markets-are-coming-to-upcomers.md): Trade real-world outcomes with a simulated Upcomers funded account. One step, no daily drawdown, 14-day payouts.
- [How Upcomers Prediction Markets Work](https://help.upcomers.com/en/articles/15772900-how-upcomers-prediction-markets-work.md): Browsing markets, placing YES/NO positions, pricing, the 5-second speed bump, settlement and fees.
- [Upcomers Signals: Complete Rules & Overview](https://help.upcomers.com/en/articles/15772901-upcomers-signals-complete-rules-overview.md): The accessible one-step Prediction Markets product. 3% trailing drawdown, simple rules.
- [Upcomers Conviction: Complete Rules & Overview](https://help.upcomers.com/en/articles/15772902-upcomers-conviction-complete-rules-overview.md): The premium one-step Prediction Markets product. 5% static drawdown, higher caps.
- [Prediction Markets Payouts: Cycle, Eligibility and Caps](https://help.upcomers.com/en/articles/15772903-prediction-markets-payouts-cycle-eligibility-and-caps.md): The 14-day payout cycle, 80% split, eligibility rules and per-cycle caps.
- [Prediction Markets Risk Limits: Profit Caps, Exposure and Countable Profit](https://help.upcomers.com/en/articles/15772904-prediction-markets-risk-limits-profit-caps-exposure-and-countable-profit.md): Per-question and related-event profit caps, exposure limits and countable profit.
- [Prohibited Practices on Upcomers Prediction Markets](https://help.upcomers.com/en/articles/15772905-prohibited-practices-on-upcomers-prediction-markets.md): What is not allowed on Prediction Markets accounts and the consequences.